HR Hotlink is a human resources management system designed specifically for auto dealerships in California. It contains everything you need to manage your workforce, from hiring to termination. The first complete HR compliance solution for California auto dealers that automates HR processes and protects against employment litigation!”
HR Hotlink Features
Free Company HR Advice
- Get answers to your HR questions. While you may have some limited access to help through a trade association, HR Hotlink provides the benefit of a FREE HR advice initiated by telephone or through the HR Hotlink system, through a retainer established between you and the law firm of Fine, Boggs & Perkins LLP, allowing you to obtain telephone HR advice when you need it. You will get answers directly from attorneys who are experienced in labor and employment law specifics
Electronic Document Management
- Automatically files personnel documents, policies and performance management created in the system into an electronic file cabinet for quick access
- Allows for other personnel and company documents to be scanned and stored in the file cabinet
- Allows for documents to be viewed by employee or company
Automated Hiring
- Assures and forces the correct hiring steps
- Automatic application auditor identifies and flags areas of concern that require further investigation
- Speed loader for easy processing of high volume applications
- Records how many openings of each position posted and tracks status automatically
- Interview Guidelines including the Doâs and Donâts of a Good Interview
- Electronic Signature authorization for drug and background screening and applicant agreements including customized At-Will and Arbitration agreements
- Automatically populates and generates authorizations for drug screenings and conditional offer
- Electronically submits E-Verify and background checks, automatically displays results and follow-up procedures
Legal Alerts
- Posted and updated by Fine, Boggs and Perkins LLP to keep company HR and management informed about developments in California employment law
Free Technical Support and Training
- Live Technical Support is always free
- Training is provided through live online web sessions where you work directly with an experienced trainer to make sure that your training needs are met
- How-to Video Tutorials and Quick Tips are included with the system
- Recorded training sessions available
Data Security and Hosting
- HR Hotlink Compliance Management System utilizes an on-demand structure (SAAS model) for security and reliability. All information is securely hosted on HR Hotlink's RAID-6, load-balanced servers. Employee information and records are transmitted using a cryptographic system through Secure Sockets Layers (SSL). The data is continually mirrored and backed up in duplicate, then stored off-site at a secured data repository. HR Hotlink is SOC 2 compliant for SSAE-1 certification which is the "gold standard" for data security
Email Notification
- Collects and consolidates all email bulletins into one daily email for company employees
- Sends upcoming Due and Overdue notifications for training, handbooks, policies, job descriptions, pay plans, etc.
- Includes the ability to automatically send email notifications to external contacts
Paperless HR
- Automates HR paper-based processes, improving efficiency and saving time and money
- Management can access, review and print employee information and documents whenever needed
- Helps protect the environment as it simplifies your document retrieval
Ban the Box
- Effective January 2017, Cities of Los Angeles and San Francisco have enacted the Fair Chance Initiative Ordinance, a "Ban the Box" law that significantly restricts employers when conducting a criminal background check or taking adverse employment action merely because of an applicant's criminal history
- HR Hotlink provides the correct steps and follow-up procedures for background screenings while ensuring all rules and regulations are executed correctly for the new ordinance
- Automates non-criminal background reports and then electively submits for criminal background reports
- Automates audits when denying an applicant based on criminal background reports
- Communicates automatically with applicants for all rejection and offer letters
Dealership Electronic Application
- Convenient links are placed on dealership's web page allowing applicants to apply for job positions over the internet from anywhere
- Lawyer recommended California dealership application is provided.
- Application is customizable when needed
- Application is available in English and Spanish
- Position specific questions may be added by dealership
- Automatic pass and fail levels may be set for job-related and general questions
- Provides position specific control for attaching resumes
- Allows applicant search by position, dealership, location or keyword
- Automatic application auditor identifies and flags areas of concern that require further investigation
- Speed loader allows for easy processing of high volume applications
- Records how many are available of each position posted and tracks status automatically
Automatic Interview Scheduler
- Automatically notifies managers by email when an applicant applies for a position in their workgroup
- Provides an Automatic Interview Scheduler for qualified applicants that interfaces to your Outlook calendars
New Hire Documents
- Automatically prepares New Hire documents that can be wet-signed or electronically signed, then automatically stores into the electronic file cabinet
- Creates New Hire documents for any company job position
- Includes all Federal and State New Hire forms in English and Spanish where required
- Auto-populates the entire New Hire Packet
- Allows addition of customized company documents
- Allows new employee to review and electronically sign acknowledgement of associated policies
- Automatically updates federal and state regulatory New Hire documents
Background Screening
- Automates non-criminal background reports and then electively submits for criminal background reports
- Tracks the ten-day waiting period for sending the final rejection letter if applicant is denied employment because of the background check
E-Verify
- FREE unlimited use of HR Hotlink's fully automated E-Verify interface process
- Compares the employee's I-9 data to the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility to work in the United States
- Archives the entire E-Verify process for each employment eligibility verification
- Provides case results within 3-5 seconds
Dealership Handbooks Builder
- Builds and publishes employee handbooks with customizable legally prudent policies
- Automatically builds a table of contents with hyperlinks
- Builds Dealership handbooks and training manuals
- Includes the ability to upload current PDF Handbooks
- Tracks signing of handbooks by employees
COVID-19 Symptom Checker Mobile App
- Symptom Checker for workplace entry easily done via smartphone, tablet, or computer
- Requires completion of symptom survey each workday
- At the end of each symptom survey, employees receive clear instructions on how to proceed
- Results of the surveys are recorded and can be displayed within app
- Provides compliance reports for easy reference
- Employees may take Required COVID-19 Training in Symptom Checker appÂ
- Employees may review and acknowledge COVID-19 Prevention and Response Plan in Symptom Checker app
Automated COVID-19 Compliance Systems
- Symptom Checker for workplace entry
- COVID-19 Training and Education specifically for managers and employees
- Dealership COVID-19 Prevention and Response Plan
- Automated Furlough, Layoff, and Termination Processes
- Simplified Recall and Reinstatement Process without having to re-do New Hire paperwork/training
- Toolkit includes necessary documents provided by Fine, Boggs, and Perkins LLP
- Mandatory audits, reports, symptom survey results automatically recorded
Dealership COVID-19 Training
- Separate Manager and Employee Training is assigned and completion documented
- COVID-19 Training may be taken in Symptom Checker app or by logging into HR Hotlink system
- Customized reports may be created to show completed and overdue training
Dealership COVID-19 Prevention and Response Plans
- Prevention and Response Plan template included
- Guidelines for setting up a COVID-19 response team
- Personal hygiene in the workplace
- Personal Protection Equipment (PPE), safety protocols and
suggestions for the workplace - Cleaning and disinfection procedures
- Social distancing strategies
- Protocols for isolating employees who become ill at work
- Employees may review and acknowledge COVID-19 Prevention and Response Plan in Symptom Checker app or by logging into full HR Hotlink system
Dealership Policies Builder
- Allows for uploading and publishing of company policies
- Builds dealership policies for managers and employees with tracking by individual and by workgroup
Job Requisition Management
- Automatically routes requisition submission and approvals
- Records the number of each companyâs posted positions and tracks their status automatically
- Easily creates a new position or refills an existing position
- Allows HR to easily manage all aspects of the company job requisition process from each department
- Upon final approval the hiring department manager receives a confirmation of the open requisition and posting
Dealership Job Descriptions Builder
- Creates and organizes company Job Descriptions for any position
- Includes an extensive library of Dealership Job Description templates for most automotive industry positions
- Current Dealership job descriptions are easily converted or can be attached as PDFs
- Job descriptions may be posted with company position openings
- Tracks employee review of assigned Job Descriptions
Employee and Manager Training
- Presents interactive training in streaming videos
- Provides mandatory training modules including Anti-Harassment for Employees (both English and Spanish) and Sexual Harassment Prevention for Managers (AB 1825 Compliant)
- Provides Interview Training, I-9 Compliance and Customer Information Security training
- Included training modules test employeeâs training, reviews incorrect answers and collects electronic signatures on associated policies
Learning Management System
- Allows company to upload own custom trainings as PDFs converted from PowerPoint Presentations
- Tests employeeâs training, reviews incorrect answers and collects electronic signatures on associated policies
- Tracks completion of all trainings, including company training completed outside of the HR Hotlink system, and electronically notifies employees when mandatory trainings are due
Dealership Pay Plans Builder
- Includes examples and guides for company specific pay plans
- Creates, stores and assigns pay plans with e-signatures
- Builds individualized manager and employee pay plans through a builder/wizard
Overtime Pay Calculator
- Saves your dealership money by determining the most advantageous and legally correct method of wage calculation with automated calculators
- Records calculations for retrieval anytime
- Provides easy-to-understand guides for determining overtime for Commission Salespersons and Flat Rate Employees
Employee Evaluations
- Automated Performance Evaluations guide managers step-by-step through the process to complete proper performance evaluations
- Provides option for self-evaluations as part of the Employee Evaluation
- Provides immediate access to Job Description, past evaluations and disciplinary actions
- Displays valuable metrics to improve rating reliability and to discourage rating inflation including last behavior score, last self-evaluation score, behavior average and evaluator average for each of thirty-five behaviors
- Automatically notifies employee and manager of upcoming evaluations
- Option to require HR review of performance evaluations before discussing review with the employee
Discipline
- Automated disciplinary actions assure that managers follow the legally prudent process in applying corrective action for performance deficiencies and rule violations
- Provides easy access to company Employee Handbook, Job Description and past disciplinary actions during disciplinary actions
- Automatic audit of intended disciplinary action identifies when additional consultation with company designated resources is advised before proceeding with the disciplinary action
- Option to require HR review of disciplinary actions before any action or discussion with the employee
- Electronically records and prints the associated policies and certificates
Termination
- Assures the proper termination steps are followed by Management and HR, then electronically records and prints the needed documents
- Terminations can be initiated by managers, if desired, then approved by Human Resources
- Records rehire status
- Automatically populates and electronically records into electronic file cabinet and prints all termination documents including discipline and voluntary termination
Employee Hotline
- Employee complaints can be submitted confidentially or anonymously
- Employees are required to provide complete information to resolve the issue and to establish details of early incident record
- Responses to complaints are easily communicated and managed by company Hotline Coordinator
- Provides electronic notification when a new report is made or needs attention
Absence Tracker
- Calendars and tracks the accrual of leave, leave taken and leave remaining through an easy-to-use interactive interface
- Selects, routes, stores, and prints the appropriate documentation for the entire leave process
- Tracks all types of absences including tardiness and failure to show for work
- Integrates excused and unexcused absences together with employee evaluations and discipline actions
Dealership Audit Builder
- Builds audits for any dealership process and includes setup for references and standards
- Provides for easy administration across multiple company operations
- Creates initial assessments and on-going audits
- Provides automated audit reports for companyâs senior management
EEO and California Pay Data Reporting
- Allows for self-identification by the employees in accordance with EEOC guidelines
- Automatically prepares EEO-1 reports for individual properties or as combined reports
- Notifies company when EEO-1 report is due
- Automatically prepares California Pay Data Reporting for individual properties or as combined reports
Organizational and Demographic Reporting
- The system automatically updates for easy reporting
- Creates company and department organization employee lists
- Creates custom reports with âopen queriesâ of primary employee demographic information for: Workgroup, Position, Evaluator, Start Date, Status Full/Part-time, SSN, DL, D of B, All Employee Personal Information, Pay Rate, Pay History, Hours Worked, Pay Periods, Change Amounts, etc.
Dealership Information Security
- Provides comprehensive easy-to-understand guides and policies for implementing a thorough on-going customer information security program with CIS Audit Template included
- Meets the standards of the Gramm-Leach-Bliley Act
- Automates Initial Assessment and ongoing Safeguard Audits
- Provides automated audit reports for senior management
License and Certification Tracker
- Tracks all types of employee, state, manufacturer and company licenses and certificates
- Electronically notifies employees and managers of upcoming renewal requirements
- Notifications can be emailed or printed to be mailed to employees and managers
- Automatically pulls license and certificate information from employment applications and stores in the electronic filing system
Administrative Action Bulletins
Provides personalized reporting for each manager which collects and consolidates over 50 email bulletins into one daily email including the following notifications:
-
- Hiring Steps Status
- Hotline Reports
- EEO-1 Reporting
- Need to Sign Documents
- Performance Management
- Customer Information Security
- Companyâs Audits
- Discipline Reports
- HR Admin reviews
- Leave Requests
- Returning from Leave
- Trainings Activity
- Handbook Reviews
- New Applicants
- New Hires
- New Terminations
- etc.
Dealership Management Toolkit
- Provides quick access to common company guides, forms and reports such as Interview Guidelines, Investigating a Loss of Money, Investigating a Complaint of Harassment, Employee Action Report, and Employee Counseling Report
Payroll Data Export Tool
- Automatically notifies managers and payroll when a new employee is hired
- Includes CSV export/import file tool for exporting information to your payroll system or, optionally, may be integrated through the use of web services
FAQs
Q: What is the cost of HR Hotlink?
A: Pricing is based on the total number of employees at each dealership location and the total number of dealership points of service.
Q: What software is needed to run HR Hotlink?
A: The employment application can be submitted from essentially any computer or mobile device connected to the internet. The management program requires an up-to-date web browser (e.g. Microsoft Edge, Mozilla Firefox, or Google Chrome) with the ability to view and print PDF files. Popups must be enabled for the site.
Q: Can I choose to use only part of the program?
A: HR Hotlink is available at a special monthly subscription rate that allows you to use as much or as little of the system as you desire.
Q: Are HR documents provided with HR Hotlink software specific to the state and city for the automotive industry?
A: All documents, forms, and processes are specific to the state and the automotive industry. Additionally, an optional feature allows custom dealership documents to be added to New Hire packets.
Q: Can I have custom documents posted in HR Hotlink?
A: Custom documents may be posted for viewing, printing, and, if desired, electronic signing. Custom documents may be posted as new hire documents and forms.
Q: How does HR Hotlink restrict access to the information contained on the system?
A: Access to the Information and functions in system is controlled by an employeeâs assigned role and the access level that has been assigned to them by the operationâs system administrator. Access to sensitive data should be tightly controlled by the company assigned administrator.
Q: How long does it take to learn to use HR Hotlink?
A: HR Hotlink is incredibly intuitive. Initial training for managers and employees is automated through the system and typically takes less than 20 minutes. QuickStart's are available for most of the functions in the software, and screen tips, the process prompts, and âmore infoâ icons are found throughout the program. Additional online Q&A sessions are scheduled as needed, at no additional cost.
Q: What training modules are included with HR Hotlink?
A: HR Hotlink provides standard employee and manager training courses. Anti-Harassment for Employees (English and Spanish), Sexual Harassment Prevention for Managers (English), Red Flags Rules Training, Customer Information Security Training, COVID-19 Training, Workplace Violence Training, I-9 (Immigration) Compliance for Managers and How to Interview Applicants for Managers are all included.
Q: What are the technical support hours?
A: Live phone support is available during business hours of 9 a.m. to 5 p.m. Pacific time, Monday through Friday excluding U.S. holidays. A voicemail message or email may be submitted anytime. Technical support requests submitted outside of business hours may not be answered until the next business day.
Q: What happens if my computer crashes?
A: HR Hotlink is entirely web-based and runs totally on HR Hotlink secured servers. Therefore, no data will be lost if your computer crashes. If your workstation is not functional, you can log onto HR Hotlink from another computer.
Q: Does HR Hotlink provide notifications for tasks that are due?
A: Optional email notifications may be set up for the Administrative Action Bulletin, New Applications, and Due/Overdue Activities. Notifications are consolidated into a single daily email for management. The system can also be set up to email employees when they have Due/Overdue activities. An email is sent only when notification is needed.
Q: How do job applicants apply online to my dealership using HR Hotlink?
A: The online application is linked to your dealershipâs home page. Applicants can apply from essentially any computer connected to the internet. You can also set up a designated computer at your company location and applicants can apply on site.
Q: Does HR Hotlink provide complete applicant tracking?
A: HR Hotlink includes complete applicant tracking, including an automated requisitions for approval to fill positions, online applications, prescreening of applicant requirements by position, automatic audit of applications pertaining to applicant information, and the system automates the entire hiring process, including conditional offer letters, pay plans, job descriptions, authorization for screening, and completed background reports.
Q: Is the employment application customizable?
A: HR Hotlink provides state-specific employment applications to meet your operationâs needs. You may also insert questions as part of the application process for any specific job.
Q: What happens if I need additional training for an employee or want a refresher of HR Hotlink functions?
A: Additional training may be scheduled with a live online HR Hotlink trainer at any time for no additional charge. There are online tutorials for most functions in HR Hotlink as well as screen tips, process prompts, and âmore infoâ icons throughout the program.
Q: Does HR Hotlink provide legal advice?
A: HR Hotlink is not a provider of legal services. HR Hotlink is intended to be an automated tool to assist Management and should not be used as a substitute for obtaining legal advice from counsel. If a dealership requires legal representation, it should contact labor and employment legal counsel that is licensed within the state. The law firm of Fine, Boggs & Perkins, LLP may be contacted to request specific legal advice or legal representation.
Q: Are there restrictions on the use of the HR Advice service?
A: You may contact Fine, Boggs & Perkins LLP whenever you need telephone HR advice. The service is intended to provide general HR guidance. Many clients consider this one of the most valuable services, saving them the cost of being billed for simple telephone calls to HR advice providers or legal counsel. This service does not provide written advice, document preparation, investigations and/or legal representation.
Q: What is the additional charge for the HR Advice service?
A: There is no additional charge for the HR Advice function; it is part of the monthly service.
Q: How long is my company HR information stored in HR Hotlink?
A: The data is stored indefinitely. Data is continuously mirrored and backed up in duplicate.
Q: Will our dealership data be made available to us if we ever terminate HR Hotlink services?
A: Your dealership data will be provided upon severance of your contract through secure file download. The data export consists of an Excel spreadsheet with clearly defined rows and columns of exported data plus a folder structure of all stored and uploaded document files.